Claude is Anthropic's family of models — and while it can do most of what ChatGPT does, it has its own personality and rewards a slightly different prompting style. This guide shows you what makes Claude unique, when to reach for it, and the exact patterns that get the best results out of it.
Note: Claude's features evolve quickly. Check the official Anthropic documentation for the most current model names and capabilities.
Claude was built with a strong emphasis on being helpful, harmless, and honest — and that design choice shows up in how it responds. Claude tends to be more cautious about strong claims, more willing to admit uncertainty, and noticeably better at handling very long documents in a single turn. For tasks like summarising a 100-page report, refactoring a large code file, or working through a nuanced ethical question, many professionals reach for Claude first.
This tutorial covers what Claude does differently, the XML-style prompting pattern Anthropic itself recommends, and the workflows that consistently get great results from the model.
Claude's training emphasises careful reasoning and conversational nuance. In practice you will notice three things:
Think of Claude as a careful senior consultant who reads everything you send, asks clarifying questions in their head, and then writes a thoughtful answer. The trade-off is that this carefulness can read as verbose if you don't tell Claude exactly how much to write.
Anthropic's own documentation recommends using XML tags to clearly delimit sections of your prompt. Claude was trained to recognise these tags, and they noticeably improve response quality on complex tasks. The tags themselves are just plain text — you invent them as needed.
Recommended Claude structure
You are an experienced product editor for a B2B SaaS blog.
<task>
Rewrite the article below so it reads like a confident
explainer aimed at non-technical founders. Tighten by 20%.
</task>
<constraints>
- Keep all section headings.
- Do not invent statistics.
- Replace acronyms with plain English on first mention.
</constraints>
<article>
… paste the full article here …
</article>
<output_format>
Return only the rewritten article in Markdown. No commentary.
</output_format>
Each tagged block tells Claude exactly what kind of content lives inside it. The result is dramatically more reliable on long, multi-part tasks.
Claude shines on document-heavy work. A few patterns to get the most out of the long context window:
<contract_a>…</contract_a>, <contract_b>…</contract_b> — and Claude will keep them separate when comparing.Claude offers Projects — persistent workspaces where you can attach files, set a custom system prompt, and chat with that context preloaded. The system prompt for a Project should follow the same XML-style discipline as a single-turn prompt.
A clean Claude Project system prompt
You are the resident editor for a UK-based design studio.
<voice>
Friendly, direct, never salesy. UK English spelling
(colour, behaviour, analyse). Active voice.
</voice>
<defaults>
- Short paragraphs (max 3 sentences).
- Use H2/H3 Markdown headings.
- End every long piece with a "Next actions" bullet list.
</defaults>
<refuse>
- Do not write client testimonials.
- Do not invent case study numbers — ask the user instead.
</refuse>
<scratchpad>." Ask Claude to reason inside a scratchpad tag, then write the final answer outside it. This dramatically improves reasoning on tricky questions and lets you read its working.Take a 5-page document (a policy, a long article, your own draft) and ask Claude to summarise it twice — once without XML tags, once wrapping the document in <document>…</document> and your instructions in <task>…</task>. Compare how cleanly each response follows the structure you asked for.
Create a Claude Project for one repeating workflow you have — weekly status reports, blog editing, study notes. Write a short XML-tagged system prompt covering voice, defaults, and what to refuse. Use it for a week and note the time saved.
Use the scratchpad pattern. Give Claude a logic puzzle or a tricky decision (e.g. choosing between two job offers) and tell it: "Reason step by step inside <scratchpad> tags, then give your final answer below." Read the scratchpad to learn how Claude reasons.
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